Cant Synchronize the Account Try Again Later Mycelium

We're distressing you're having trouble syncing OneNote.

Earlier following the troubleshooting suggestions in this article, please exist sure to get-go cheque for and install any bachelor Function updates for your computer.

• Install Office updates on Windows

• Install Part updates on macOS

The categories shown below are for users of the OneNote desktop app on Windows. For more data, see What's the difference between the OneNote versions?

If you're having trouble seeing contempo changes when using OneNote on multiple devices, or if your notebook is showing a sync error, try the post-obit:

• Verify that your computer or device has skilful internet connectivity. A reliable connection ensures that notes can sync quickly and successfully across devices.

• If your notebook is stored on OneDrive, check our Service Health status page for any outages. If OneDrive is currently having bug, OneNote may be affected likewise.

• If your notebook is stored on SharePoint, you'll demand to contact your administrator to report, ostend, and troubleshoot any bug.

Alert:While troubleshooting sync problems, signing in or out of OneNote (or removing and reinstalling the app) is non recommended, equally this could result in information loss.

If your notebook that's experiencing a sync consequence is stored on OneDrive or on newer versions of SharePoint, tin attempt opening the notebook in your browser at world wide web.onenote.com. This can assistance to determine whether it'southward an upshot with a specific PC or device, or if something else is happening behind the scenes.

Do the following:

1. In the OneNote desktop app, click File.

2. On the Infotab, right-click the URL shown immediately below the proper noun of the affected notebook, and then click Copy.

3. In your spider web browser, click within the Address box, and then press Ctrl + V on your keyboard to paste the copied URL.

4. Press Enter to open the notebook in OneNote for the web.

Note:Depending on the size of the notebook and the type of Internet connectedness yous're using, information technology may take a while to load and sync all the notebook content.

If you lot're able to open and view the notebook in your spider web browser, check its contents for your nearly recent changes. If you're still seeing an older version of your notes, verify that the PC or device that the latest notebook changes were made on was able to completely finish syncing your notes.

Do the following:

1. Open the OneNote desktop app on the PC or device where you final edited the nigh recent version of your notebook.

2. Click File > Info > View Sync Status.

3. In the Shared Notebook Synchronization dialog box that opens, cheque for any error code and message displayed for your notebook, and and then check the list of error codes elsewhere in this commodity for a matching result and recommended steps.

Annotation:Some error codes may brandish a "Get Assistance" button next to the mistake. Click the button to open a troubleshooting article specific to that error, and so follow its recommended steps.

In some situations, closing and reopening the affected notebook tin can aid reset the sync connectedness between the OneNote app and the OneNote service.

Warning:Before closing and reopening notebooks that aren't fully synced beyond all your devices, brand sure you copy and back up any unsynced recent notes on the originating PC or device.

To shut and reopen a notebook, exercise the following:

1. In the OneNote desktop app, click File.

2. On the Info tab, right-click the URL shown below the name of the affected notebook, and then click Copy.

3. Next to the name of the affected notebook, click theSettings push, so click Close.

4. In your web browser, click inside the Address box, and so press Ctrl + V to paste the copied URL.

5. When the notebook opens in OneNote for the web, click Open up in Desktop Appon the ribbon to re-open the notebook in the OneNote desktop app.

At that place may be times when your shared notebook is syncing normally, except for one of its sections or pages. You can verify this by doing the post-obit:

1. In the OneNote desktop app, click File > Info > View Sync Status.

2. In the Shared Notebook Synchronization dialog box that opens, click any notebook icon with a yellow triangle warning icon over it to encounter the name of whatever section that'southward causing sync issues.

3. Click the Sync At present button next to the notebook containing the department.

Individual notebook sections tin occasionally finish syncing properly. If y'all have a unmarried section whose pages aren't syncing with the remainder of an otherwise upwards-to-date notebook, y'all can try the post-obit workaround:

1. In the OneNote desktop app, create a new section within the same notebook.

2. Copy (but don't move) all of the pages from the old section into the new one that you just created. You can do this by right-clicking each page, and so clicking Movement or Copy.

3. When all of the pages accept been copied to the new section, press Shift + F9 to manually sync the notebook. If a progress bar appears, expect for information technology to terminate.

If post-obit these steps successfully syncs the pages in the new department that you lot created, you lot can safely delete the old section and then keep working in the new. Later the old section is deleted, you can rename the new section to the same proper noun every bit the deleted section.

If these steps don't piece of work, department sync errors or issues tin can as well be caused by a corrupted section located in the Notebook Recycle Bin. If you lot no longer want that section, you can delete it from the Recycle Bin to stop the fault:

1. In the OneNote notebook, click the History tab, and then click the Notebook Recycle Bin.

2. Correct-click the section (or page) and choose Move or copy.

3. You lot can also Copy and Paste the pages or content in the section to another page or section. Once that's done, you tin can delete the original department or page.

Version conflict messages typically appear if you and another user attempt to edit the same role of a page, such as changing the aforementioned paragraph of notes, at the aforementioned time. When this happens, OneNote creates multiple copies of the page to avoid data loss and an error bulletin appears on the yellow Information bar. You volition see an icon on a page that has the conflict.

To gear up merge conflicts, practise the post-obit:

1. Click the yellow Information bar at the elevation of your folio to view a page that lists the alien changes (highlighted in red).

2. Re-create information from the folio with the merge conflicts error and paste the changes into the master page, if necessary.

3. When you finish incorporating any changes, delete the conflicts page by correct-clicking its page tab and then clicking Delete on the shortcut card.

Server is busy errors are typically seen when notebooks are stored in SharePoint, SharePoint Online, or OneDrive for Business. Fifty-fifty though they may seem to exist sync errors, most are really authentication errors that tin be fixed by following one of these methods:

• Sign out and sign in to OneNote.

• Close and then re-open the notebook.

• Check to make sure yous have access to the notebook via OneNote for the web (at www.onenote.com), SharePoint, or SharePoint Online.

Some errors, such as 0xE00015E0, betoken there'south not plenty infinite on the device or notebook to sync a section. This may be acquired by large backup files. To solve these sync issues, you lot can optimize, or delete existing notebook backups.

Optimize OneNote notebook

1. In OneNote, click File > Options.

2. In the Options dialog, click Save & Backup.

3. Click Optimize All Files Now. It may take a while to optimize the files.

You tin also adjust the Number of backup copies to keep pick in the same Save & Backup location to a lower number to save space.

Delete existing backups

1. Open File Explorer.

2. In the navigation bar near the acme of the window, type %localappdata%, and press Enter.

3. Open the Microsoft folder and then open the OneNote binder.

4. Open the 16.0 binder if you have OneNote 2016 or the fifteen.0 folder if yous have OneNote 2013, then open up the Backup folder.

5. Delete the files or folders you no longer wish to save in the Backup folder.

If you get one of these errors, you should follow the steps in the related article:

• Resolve the 0xE0000025 (File Too Large) error in OneNote

• Resolve the 0xE0000796 (Quota Exceeded) error in OneNote

Misplaced sections appear in a notebook when OneNote tries to sync changes to a notebook section, simply can't find the section file. To resolve the issue, you tin delete the section from your notebook or motion it to some other notebook. For more information, get to this article:

Resolve misplaced sections in OneNote

Sync problems in the collaboration infinite may occur if a number of students try to edit the same page location at the same time or if a large file attachment is added on the edited folio. There are some best practices y'all tin follow to avoid these sync issues:

• Separate students into small groups of up to half-dozen students.

• Create a dissever "department tab" for each group of students. For instance, if there are 4 groups of half-dozen students, create 4 tabs.

• Have each student create their own folio or take each of them edit in different places on the page.

• Avoid calculation big file attachments.

Best practices to sync OneNote notebooks

Our Support team maintains a list of tips that may assistance you to avert sync errors in the future.

See Best practices for syncing notes in OneNote for more information.

OneNote Diagnostics Tool

Y'all can besides use the OneNote Diagnostics Tool to collect diagnostic data for your installed version of OneNote 2016 for Windows so transport the information securely to Microsoft for troubleshooting.

Note:The OneNote Diagnostics Tool is currently only available in English. We'll update this page when additional languages go bachelor.

The selections below are for users of OneNote on macOS.

If the notebook that won't sync is stored on OneDrive or on newer versions of SharePoint, try opening the notebook in OneNote for the web (at world wide web.onenote.com). This can help determine if the problem is caused past the server or by OneNote.

1. On the toolbar in OneNote for Mac, click Notebooks > Notebooks > Copy Link to Notebook.

2. In your Web browser, click inside the Address box, and press Command + V to paste the copied URL.

3. Press Enter to load the notebook in OneNote for the spider web.

If y'all're able to successfully open up the notebook in OneNote for the web and the changes announced, the problem may exist acquired by OneNote for Mac. Endmost and re-opening the notebook there commonly clears and successfully resets the connection. Follow these steps:

1. On the menu bar in OneNote for Mac, click Notebooks > Notebooks > Shut This Notebook.

2. Switch back to the notebook in OneNote for the web in your Web browser, and then click Open in OneNote on the ribbon.

Of import:Depending on the notebook size and type of Cyberspace connection yous're using, it may take a while to sync all the notebook content over to OneNote for Mac.

If you're unable to open up and view the notebook in OneNote for the web, the source of the sync problem is likely with your server. If your notebook is stored on OneDrive, check our Service Condition page for any known interruptions or outages. If your notebook is stored on SharePoint, y'all'll need to contact your administrator to report and troubleshoot the problem.

If you're able to open and view the notebook in OneNote for the web, but tin can't meet the changes, the data hasn't yet synced. You lot tin can check the sync status for any specific errors by doing the following:

1. Click the Show Notebooks button to meet a list of your notebooks.

2. Move the mouse pointer over the warning triangle icon that appears side by side to the name of any notebook in the list, and so note any error code that may be displayed in the tooltip that appears. Yous can look for additional documentation most known errors elsewhere in this article, or curl to the end of this page for details most how to contact the OneNote production team for aid with undocumented problems.

If you receive an fault when OneNote is trying to sync, such as "Tin can't sync <section name> or <notebook name>" or if at that place is an error icon next to your notebook name, try the following steps to resolve the issue:

1. Click the Testify Notebooks button to encounter a list of your notebooks.

2. Click the name of the notebook with sync issues to open it.

3. Create a new section in the aforementioned notebook.

4. Copy (but don't movement) all of the pages from the old section into the new one yous simply created.

5. When all the pages take been copied to the new section, click File > Sync All Notebooks.

Next, check to meet if the notes you copied also have problem syncing or if it'due south simply the original section that'southward withal affected.

If these steps don't work, sync errors in tin can also be caused by any corrupted notes located in Deleted Notes. If you're sure you no longer need such notes, you can delete them from the Recycle Bin to terminate the errors:

1. In the OneNote notebook that has sync issues, click the View tab, then click Deleted Notes.

2. For each item in this view, Control-click the name of the notation, and and then click Restore to.

3. Choose the notebook to which you desire to restore the deleted notes to, and and so click Restore.

4. Once a notation has been copied to another notebook, you lot can delete the original note in the Deleted Notes view past Command-clicking the proper name of the note and clicking Delete Permanently.

Version conflict messages typically appear if you and another user attempt to edit the same part of a page, such every bit irresolute the same paragraph of notes, at the same time. When this happens, OneNote creates multiple copies of the page to avoid information loss and an error message appears on the yellow Information bar. Y'all will see a warning icon on any page that has a conflict.

To fix merge conflicts, exercise the post-obit:

1. Go to the page with the merge conflicts mistake, click anywhere on the page, and and so click Edit > Select All on the menu bar.

2. On your keyboard, press Command+C to copy the pick.

3. Go to the master version of the page, click where y'all want to append the information, and so printing Command+V to paste the copied content.

4. When you have finished reviewing sync conflicts and have fabricated any necessary changes, you can delete the page with the errors past clicking the Delete Version button on the yellowish Information bar.

"Server is busy" errors are typically seen when notebooks are stored on SharePoint, SharePoint Online, or OneDrive for Business. Fifty-fifty though they may seem to be sync errors, virtually are actually authentication errors that tin be stock-still by following one of these methods:

• Sign out of OneNote and so sign back in. On the menu bar, click OneNote >Sign Out. When you accept successfully signed out, click OneNote > Sign In.

• Close so re-open the notebook. On the menu bar, click File > Shut This Notebook. To reopen the notebook, click File > Open Recent, so click the notebook y'all want to re-open up.

Alternately, yous can check to make sure you accept access to the notebook via OneNote for the web. Exercise the following:

1. On the carte du jour bar, click Notebooks > Notebooks > Copy Link to Notebook.

2. In your Spider web browser, click the Address box, so press Command+V to paste the copied URL.

3. Press Enter to load the notebook in OneNote for the web.

If you're able to successfully open up the notebook in OneNote for the web and the latest changes appear, and so the problem may exist caused by the Mac version of OneNote. Closing and re-opening affected notebooks usually clears and successfully resets the connectedness.

Misplaced sections appear in a notebook when OneNote tries to sync changes to a notebook section, but tin't find the section file. To resolve the issue, you can movement the department to another notebook or delete the section from the electric current notebook.

To move a misplaced section to another notebook, do the post-obit:

1. Command-click the proper noun of the misplaced section, and then click Motion Section To.

2. Select the notebook to which you want to move the department, and then click Move.

To delete a misplaced section from your notebook, practise the following:

• Control-click the name of the department you want to delete, and and then click Delete Section.

Circumspection:Deleting sections cannot be undone. When y'all delete a section, you also permanently delete all of the pages that are contained within information technology. If you aren't sure that this is what you lot desire to do, endeavor moving the misplaced section to another role of your notebook instead.

Sync issues in the collaboration space may occur if a number of students attempt to edit the same page location at the same time or if a large file attachment is added on the edited page.

Here are some best practices you tin follow to avoid these types of sync bug:

• Separate students into pocket-size groups of upwardly to half-dozen students.

• Create a split up section for each group of students. For example, if in that location are 4 groups of half-dozen students, create 4 sections.

• Have each student create their own page or accept each of them edit in unlike places on the page.

• Avert calculation large file attachments.

Hither are some of the other sync errors y'all may experience:

0xE0000021: Need countersign to sync OneNote

Kickoff, make certain you have the latest version of OneNote installed from the Mac App Store.

1. Cull Apple tree menu > Software Update.

2. The App Store opens and will brandish any updates for your installed macOS apps.

3. Look for OneNote for Mac in the list of updates, and so click Update.

Adjacent, endeavor resetting your iCloud keychains in macOS

1. In a Finder window, click Go > Utilities, and and then click Keychain Admission.

2. From the Keychain Admission menu, cull Preferences.

3. Click General > Reset My Default Keychains.

4. Sign in to your macOS account.

5. Quit Keychain Admission and restart your Mac.

6. Open up OneNote and try syncing your notebook. If prompted, enter your Microsoft account name and password.

0xE000002E: Resolve the 0xE000002E (Out of Sync with Store) error in OneNote

OneNote needs to refresh just can't do so automatically. This is typically a temporary issue and should resolve itself the next time a total sync occurs. If you don't want to expect for the side by side automated sync, you can force a total sync of all open up notebooks by pressing Shift+Command+S while OneNote for Mac is running.

0xE40105F9: Resolve the 0xE40105F9 (Unsupported Customer Build) error in OneNote

This error tin can be resolved by updating OneNote for Mac to the latest update. For more information, see Check for Part for Mac updates automatically.

0xE000005E: Resolve the 0xE000005E (ReferencedRevisionNotFound) error in OneNote

This error is typically caused by a temporary issue and should resolve itself the next fourth dimension a full sync occurs. If you lot don't want to look for the adjacent automated sync, y'all can forcefulness a full sync of all open notebooks past pressing Shift+Control+Due south while OneNote for Mac is running.

Study your OneNote sync issue to the OneNote team

If you're still unable to resolve your sync issues, we repent.

We're constantly working to amend syncing functionality in OneNote. To help usa identify and resolve new issues more apace, please consider reporting your sync issue on the OneNote forums on Microsoft Answers.

Thank y'all!

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Source: https://support.microsoft.com/en-gb/office/fix-issues-when-you-can-t-sync-onenote-299495ef-66d1-448f-90c1-b785a6968d45

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